Privacy Policy

Privacy Policy

Company: TuringNext

Website: www.turingnext.com

Email: info@turingnext.com

Registered Office: Pentagon P2, Magarpatta, Pune, Maharashtra, India

Last Updated: July 1, 2024

  1. Introduction

TuringNext (“we,” “us,” “our,” or “TuringNext”) is committed to protecting the privacy of visitors to our website and clients who engage with our services, including mobile app development, website development, custom software development, digital marketing, hosting, and domain registration (“Services”).

We serve clients both in India and internationally. This Privacy Policy explains what personal data we collect, how we use it, how we protect it, and the rights available to you, regardless of your location.

By using our website or Services, you consent to the practices described in this Privacy Policy. If you do not agree with this Policy, please do not use our website or Services.

  1. Information We Collect

We may collect the following categories of information:

2.1 Information You Provide Directly

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  • Full name, email address, phone and mobile number, company name, and job title
  • Scope of Work (SOW), project requirements, and business details shared for proposal preparation
  • Billing and payment information (e.g., billing address; we do not store full card details — see Section 6)
  • Content, files, credentials, or materials you share with us for project execution
  • Communications sent via email, contact forms, or calls

2.2 Information Collected Automatically

  • IP address, browser type, device type, and operating system
  • Pages visited, time spent on site, referring website, and clickstream data
  • Cookies and similar tracking technologies (see Section 5)
  • Approximate geographic location (based on IP address)

2.3 Information from Third Parties

  • Information from analytics providers (e.g., Google Analytics)
  • Information from advertising platforms (e.g., Meta Ads, Google Ads) if you interact with our campaigns
  • Information from hosting or domain registrar partners, where applicable to service delivery
  1. How We Use Your Information

We use the collected information for purposes including:

  • Preparing project proposals based on your submitted Scope of Work
  • Communicating with you regarding inquiries, projects, invoices, and support
  • Delivering, maintaining, and improving our Services (development, hosting, domain, marketing)
  • Processing payments and maintaining billing records
  • Sending updates, service notifications, or (with consent, where required) marketing communications
  • Complying with legal, tax, and regulatory obligations in India and other applicable jurisdictions
  • Analyzing website usage to improve user experience and website performance
  • Preventing fraud, unauthorized access, or misuse of our website and Services
  1. International Clients and Cross-Border Data Transfers

As TuringNext works with clients across the globe, personal data may be collected, stored, and processed in India or in other countries where our team, service providers, hosting infrastructure, or sub-processors operate.

  • Where we transfer personal data outside your home country (including to India), we take reasonable steps to ensure it is handled securely and in accordance with this Privacy Policy.
  • If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, we aim to ensure that cross-border transfers rely on appropriate safeguards (such as standard contractual clauses or equivalent mechanisms) where required under GDPR/UK GDPR.
  • If you are located in the United States or other regions with specific state or national privacy laws (e.g., CCPA/CPRA), you may have additional rights described in Section 8.
  • By engaging our Services or submitting information to us from outside India, you acknowledge that your data may be processed in India and other countries where we or our service providers operate.
  1. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Enable core website functionality
  • Remember preferences and improve user experience
  • Analyze website traffic and usage patterns (e.g., via Google Analytics)
  • Support advertising and remarketing campaigns (e.g., via Google Ads, Meta Pixel), where applicable

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain website functionalities. Where required by law (e.g., for EU/UK visitors), we will request your consent before placing non-essential cookies.

  1. Payment Information
  • We do not store complete credit/debit card details on our servers.
  • Payments made via third-party payment gateways (e.g., Razorpay, PayPal, Stripe, or bank transfer) are processed directly by those providers, and their respective privacy policies will apply to the payment data they collect.
  1. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

  • Service providers and sub-processors: hosting providers, domain registrars, payment gateways, analytics tools, cloud storage, and email/communication platforms — solely to the extent necessary to deliver our Services.
  • Legal and regulatory authorities: where required to comply with applicable law, court orders, or government requests.
  • Business transfers: in the event of a merger, acquisition, or sale of business assets, your data may be transferred as part of that transaction, subject to confidentiality obligations.
  • With your consent: for any other purpose not covered above, we will seek your explicit consent before sharing your data.
  1. Your Privacy Rights

Depending on your location, you may have some or all of the following rights regarding your personal data:

  • Access — request a copy of the personal data we hold about you
  • Correction — request correction of inaccurate or incomplete data
  • Deletion — request deletion of your personal data, subject to legal/contractual retention requirements
  • Restriction/Objection — request that we limit or stop certain processing activities
  • Data Portability — request your data in a structured, commonly used format (where applicable, e.g., under GDPR)
  • Withdraw Consent — withdraw previously given consent (e.g., for marketing emails) at any time
  • Opt-out of Sale/Sharing — where applicable under laws such as CCPA/CPRA, opt out of the “sale” or “sharing” of personal data (note: TuringNext does not sell personal data)

To exercise any of these rights, please contact us at info@turingnext.com. We will respond within a reasonable timeframe and in accordance with applicable law.

  1. Data Retention

We retain personal data only for as long as necessary to:

  • Fulfill the purposes described in this Policy
  • Maintain project, billing, and communication records for business and legal purposes
  • Comply with applicable tax, accounting, and legal obligations

Upon completion of a project or termination of services, data may be retained for a reasonable period thereafter for record-keeping, warranty/support obligations, or legal compliance, after which it will be securely deleted or anonymized.

  1. Data Security

We implement reasonable technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction, including:

  • Secure access controls for internal systems and project data
  • Use of secure connections (HTTPS/SSL) on our website
  • Restricted access to client data on a need-to-know basis within our team

However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security of your data.

  1. Third-Party Links and Services

Our website or communications may contain links to third-party websites, tools, or platforms (e.g., social media, payment gateways, hosting dashboards). We are not responsible for the privacy practices or content of these third parties. We encourage you to review their respective privacy policies.

  1. Children’s Privacy

Our website and Services are intended for businesses and individuals aged 18 and above. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected data from a minor, we will take steps to delete it promptly.

  1. Marketing Communications
  • We may send you project-related updates, newsletters, or promotional content via email.
  • You may opt out of marketing communications at any time by clicking “unsubscribe” in our emails or by writing to info@turingnext.com. This will not affect transactional or service-related communications necessary for ongoing projects.
  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, Services, or legal requirements. The updated version will be posted on this page with a revised “Last Updated” date. Continued use of our website or Services after such changes constitutes acceptance of the revised Policy.

  1. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal data is handled, please contact us:

TuringNext Pentagon P2, Magarpatta, Pune, Maharashtra, India Email: info@turingnext.com Website: www.turingnext.com

This Privacy Policy should be read together with our Terms and Conditions.